1. Acceptance of Terms

2. Service Description

1. Various EV charging adapters: CCS2-NACS, CCS2-GBT, Type2, J1772 and other standard conversion adapters, supporting AC slow charging and DC fast charging.
2. EV charging equipment: CCS fast chargers, residential & commercial wall-mounted EV chargers, portable chargers, high-power DC fast charging stations.
3. B2B services: Product consultation, quotation, customized production, bulk wholesale, stable supply and professional after-sales support for dealers and enterprise buyers.

3. User Conduct & Obligations

1. You shall not use the Website for any illegal, fraudulent, malicious or infringing behaviors, including but not limited to releasing illegal information, harassing others, invading network security, etc.
2. When submitting forms and business information, you shall provide true, accurate and complete name, phone number, email, company information and other content. You shall be solely responsible for all consequences caused by false information.
3. You shall not copy, reproduce, modify, distribute, resell any text, pictures, product drawings, videos and other content on the Website without our written authorization. All intellectual property rights of the Website (trademarks, logos, texts, images, product designs) belong to SP Power.
4. You shall not use our products and services to violate local safety standards, traffic laws or electric power usage regulations. All EV charging products you purchase shall be used in accordance with product manuals and safety specifications.
5. For bulk wholesale clients, you shall abide by international trade rules, customs regulations and import/export policies of your local country.

4. Product Inquiry, Quotation & Transaction Rules

1. The information, pictures, parameters and prices of products displayed on the Website are for reference only. The final formal quotation, product specifications, delivery cycle and transaction terms shall be subject to the written confirmation by our sales team via email or official documents.
2. After you send an inquiry via the Website form, we will contact you within a reasonable time to reply to product questions and provide targeted wholesale solutions. We do not guarantee instant replies to all inquiries.
3. All bulk wholesale orders shall be subject to a formal sales contract signed by both parties. The contract clauses (price, payment method, delivery, quality inspection, after-sales) shall prevail over the Website display content.
4. We provide customized wholesale services for European dealers and enterprise clients. You shall clearly put forward customized demands, and we will confirm the production plan and delivery time in writing.

5. Product Quality & After-Sales Service

1. All our EV charging adapters and charging equipment adopt high-temperature resistant, flame-retardant materials, with built-in overload, overvoltage and leakage protection functions, complying with European safety standards. We provide product quality guarantee in accordance with the signed sales contract.
2. If product quality problems occur under normal use within the warranty period, we will provide after-sales services such as replacement, maintenance or technical guidance as agreed.
3. Damage caused by improper use, man-made destruction, unauthorized disassembly, abnormal power supply or natural disasters is not covered by the warranty. Relevant maintenance expenses shall be borne by you.
4. We provide professional technical support and after-sales consultation for all cooperative clients via email.

6. Payment, Delivery & Customs

1. All transaction payment methods, currency, freight and customs liability shall be negotiated and confirmed by both parties in the formal contract. You shall complete the payment in accordance with the agreed time and method.
2. We are responsible for arranging delivery in accordance with the delivery time agreed in the contract. The risks of goods loss or damage during international transportation shall be divided in accordance with international trade terms agreed by both parties.
3. The buyer shall be solely responsible for the import customs clearance, import duties, taxes and relevant inspection fees of the goods in the destination country. We will provide complete customs declaration documents as required.

7. Disclaimer of Liability

1. The Website and all products and services are provided on an “as is” and “as available” basis. We do not make any express or implied warranties, including but not limited to the implied warranty of merchantability and fitness for a particular purpose.
2. We shall not be liable for any direct or indirect losses (including profit loss, business interruption, data loss) caused by temporary Website failure, network failure, third-party service faults or force majeure events (natural disasters, wars, policy changes, port strikes, etc.).
3. We shall not be liable for any equipment failure, personal injury or property loss caused by your improper installation, improper use or violation of product operation specifications.
4. The external links on the Website are for your convenience only. We do not endorse or assume any responsibility for the content and services of third-party websites.

8. Intellectual Property Rights

1. All trademarks, logos, text, images, videos, product drawings, technical documents and content on https://spcharging.com are protected by intellectual property laws. Without our prior written consent, no individual or enterprise may use, copy, disseminate, modify or tamper with them for commercial purposes.
2. You may not use our trademarks, brand names or corporate images without authorization for false publicity, counterfeiting and other behaviors. We reserve the right to pursue legal liability for any intellectual property infringement.

9. Termination of Service

1. We have the right to suspend or terminate your use of Website services and business cooperation if you violate these Terms, provide false information, default on payment, or engage in illegal acts.
2. After the termination of the service or cooperation, the confidentiality clauses, intellectual property protection clauses, liability disclaimer clauses and payment settlement clauses of these Terms shall continue to take effect.

10. Policy Update

11. Governing Law & Dispute Resolution

1. These Terms and all transactions between both parties shall be governed by the laws of the People’s Republic of China (excluding regional conflict of law rules).
2. In case of any dispute arising from the use of the Website or product transactions, both parties shall first resolve it through friendly negotiation. If the negotiation fails, either party may submit the dispute to the competent court where our company is located for litigation resolution.

12. Contact Information

• Official Email: rudy@sppowertech.com
• Official Website: https://spcharging.com/

Usage Tips for Your Website

1. Create two independent pages on your site: Privacy Policy and Terms & Conditions, paste the above full text respectively.
2. Place links to these two pages at the website footer (standard for B2B foreign trade websites).
3. The version date is marked as the current date, you can update it timely when revising clauses later.
4. The content fully matches your business (EV chargers, charging adapters, European B2B wholesale) and clearly explains the collection of name, phone, email via forms, which complies with EU GDPR and international B2B website legal norms.